Privacy policy

Privacy Policy

Effective date: 17-05-2015
This Privacy Policy describes how Wildflower Frames located in the Netherlands, collects, uses, and protects your personal data when you use our website [your-website-name.com] ("Website").

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR)and applicable Dutch privacy laws.

1. Who We Are

Wildflower Frames
Registered with the Dutch Chamber of Commerce (KvK) under number:  53102177Address: Jeroen Boschlaan, Drunen, Netherlands
Email: info@wildflowerframes.nl

We are the controller of your personal data.

2. What Data We Collect

We may collect and process the following personal data:

  • Identity information: name, address, email address, phone number

  • Order information: product details, delivery address, payment method

  • Payment details: we process payments through third-party services (e.g., iDEAL, credit card). We do not store full payment information ourselves.

  • Technical data: IP address, browser type, device information, and cookies

  • Communication data: messages, inquiries, reviews, or feedback you send to us

3. How We Use Your Data

We use your data to:

  • Process and deliver your order

  • Communicate with you about your order or inquiries

  • Send order confirmations and shipping updates

  • Comply with legal obligations (e.g., tax and accounting)

  • Improve our Website and services

  • With your consent, send marketing emails (you may unsubscribe at any time)

4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases:

  • Contractual necessity: to process your orders

  • Legal obligation: to retain records for tax and regulatory reasons

  • Legitimate interest: to improve our services and protect our business

  • Consent: for marketing communications

5. Sharing Your Data

We only share your data with:

  • Payment processors (e.g., Mollie, PayPal)

  • Shipping companies (e.g., PostNL, DHL)

  • IT and website service providers (hosting, email)

  • Legal or regulatory authorities when required by law

We ensure that all third parties respect the security of your data and comply with GDPR requirements.

6. International Data Transfers

We primarily store your data within the European Economic Area (EEA). If we work with service providers outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7. How Long We Keep Your Data

We keep your data only as long as necessary for the purpose it was collected, including:

  • Order data: 7 years (required under Dutch tax law)

  • Communication data: 2 years

  • Newsletter data: until you unsubscribe

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Data portability

  • File a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

To exercise any of these rights, contact us at [Insert email address].

9. Cookies

Our Website uses cookies to provide a better user experience. You can control or delete cookies via your browser settings. See our [Cookie Policy] for more information.

10. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective date".

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@wildflowerframes.nl

Address: Jeroen Boschlaan, 10, Drunen, Netherlands